Gran Hotel Diligencias

Location
Located in Veracruz, this 5-star urban hotel is ideal for parents with children.

Facilities
The hotel has 3 junior suites, 4 suites, 23 single rooms and 91 double rooms, which are located on 5 stories and are reachable by elevator. Check-in and check-out are possible at any time at the 24-hour reception desk. Services such as a coat check, a safe and a currency exchange service ensure a comfortable stay. Wireless internet access allows guests to stay connected while on vacation. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the parking lot. Further services and facilities include medical assistance, room service, a laundry service, a hairdresser and a coin-operated laundry. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle rental service. Bicycle storage is also available.

Rooms
Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. A balcony is included as a standard feature in some rooms. The rooms have a double bed and a sofa bed. Guests may securely store their valuables in a safe. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system and WiFi are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Guests can also reserve wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sports/Entertainment
The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Comfortable outdoor lounge chairs are available on the terrace. There are a variety of recreational facilities and services to choose from, including a gym, a spa, a sauna, a steam bath, massage treatments and hydrotherapy treatments. Children are well looked after in the kids' club.

Meals
Various dining options are available, including a dining room, a breakfast room, a café and a bar. Guests can indulge their palates at the non-smoking restaurant, which features air conditioning and a separate area for smokers. Catering options include a bed and breakfast package, half board, full board and all-inclusive. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can order à la carte. Set menus are available at dinner. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Payment
The following credit cards are accepted: American Express, VISA and MasterCard.