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Nairobi Serena Hotel

Hotel

Map-iconKenyatta Avenue / Processional Way

Very Good
928 reviews
4.5
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deluxe room

2 x Guest | 1 x Room

200
{{selectMRoom.np-selectMRoom.npDisc}}
base price(Per Night)
  • Tick-Image24 hour front desk
  • Tick-Imageair conditioning
  • Tick-Imagebaby sitting
  • Tick-Imagebanquet facility
  • Tick-Imagebar/lounge
  • Tick-Imagebeauty parlour
  • Tick-Imagecafe
  • Plus-iconMore Amenities
Room Type
Benefits
Per Night Price
{{agentcode}}

deluxe room

room-image
Room Only
Tick-IconFree Wi-Fi
Tick-Icon Room_Only
200 (Per Night)
Room Only
Tick-IconFree Wi-Fi
Tick-Icon Room_Only
224 (Per Night)
Room Only
Tick-IconFree Wi-Fi
Tick-Icon Room_Only
251 (Per Night)
Room With Breakfast
Tick-IconFree Wi-Fi
Tick-Icon Buffet breakfast
296 (Per Night)
Room Only
Tick-IconFree Wi-Fi
Tick-Icon Room_Only
358 (Per Night)
{{agentcode}}

deluxe balcony room

room-image
Room Only
Tick-IconFree Wi-Fi
Tick-Icon Room_Only
242 (Per Night)
Room Only
Tick-IconFree Wi-Fi
Tick-Icon Room_Only
266 (Per Night)
Room With Breakfast
Tick-IconFree Wi-Fi
Tick-Icon Buffet breakfast
338 (Per Night)
Room Only
Tick-IconFree Wi-Fi
Tick-Icon Room_Only
400 (Per Night)

Nairobi Serena Hotel

Map-IconKenyatta Avenue / Processional Way

Location
This urban hotel is located in the center of Nairobi.


Facilities
Guests can enjoy the pleasant ambience of one of the 5 junior suites, 16 suites and 163 double rooms. The reception desk is open around the clock. To ensure guests a comfortable and relaxing stay, the hotel provides various services and facilities, including a childcare service, 24-hour room service, a hairdresser, a conference room and a business center. An elevator and wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. The grounds of the hotel feature a playground and a lovely garden. Parking spaces are available to guests traveling by car.


Rooms
Rooms are equipped with air conditioning. Children's beds can be requested for younger guests. A safe and a minibar are also available. A refrigerator, a mini fridge and a tea/coffee station are standard features. A telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a hairdryer. The hotel has family rooms and 136 non-smoking rooms.


Sports/Entertainment
The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. A sun terrace is a great place to while away the hours. The hot tub in the pool area promises pure relaxation. Sports and recreation facilities at the hotel include a gym and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon and massage treatments.


Meals
Various dining options are available, including a restaurant, a dining room, a café and a bar. A fortifying breakfast is served daily.


Payment
The following credit cards are accepted: American Express, VISA and MasterCard.

Amenities
  • 24 hour front desk 24 hour front desk
  • air conditioning air conditioning
  • baby sitting baby sitting
  • banquet facility banquet facility
  • bar/lounge bar/lounge
  • beauty parlour beauty parlour
  • cafe cafe
  • concierge services concierge services
  • conference room conference room
  • currency exchange currency exchange
  • designated smoking areas designated smoking areas
  • designer toiletries designer toiletries
  • desk desk
  • elevator/lift elevator/lift
  • fitness center fitness center
  • garden garden
  • hair dryer hair dryer
  • internet access internet access
  • luggage storage luggage storage
  • massage centre massage centre
  • medical service medical service
  • multilingual staff multilingual staff
  • number of floors - number of floors -
  • number of meeting rooms - number of meeting rooms -
  • number of restaurants - number of restaurants -
  • outdoor pool outdoor pool
  • parking parking
  • pay movies pay movies
  • porter porter
  • premium tv channels premium tv channels
  • restaurant restaurant
  • safe deposit box safe deposit box
  • sauna sauna
  • shopping arcade shopping arcade
  • spa services spa services
  • steam room steam room
  • swim-up bar swim-up bar
  • total number of rooms - total number of rooms -
  • tours/ticket assistance tours/ticket assistance
  • transportation transportation
  • turndown service turndown service
  • wheelchair access wheelchair access
Location
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4.5 /5

Excellent

Based on 928 reviews

Guest Rating
4.5/5

Amazing value for money!

Based on 928 reviews

Rating Category

Location

4.5

Rooms

4.5

Service

4.5

 

Value

4.0

Cleanliness

4.5

Sleep Quality

4.5
Couples

What our guests say

E

Edge2013

2018-03

Terrible Restaurant Food & Service

My wife & I stayed at the Nairobi Serena for one night before heading off on a safari the next morning. We dined in the Maghreb Restaurant, but much to our dismay we found it extremely disappointing...

C

Calvingr

2018-01

Wonderful Hotel with lots of history

If you are visiting Nairobi make sure you visit this amazing hotel. The staff are definitely some of the best we have encountered in our travels. Even if you don't stay at the Nairobi Serena, take...

r

rohita868

2018-03

Great property, amazing stay

We were here for two nights ,the hotel is a great property with undoubtedly great food , staff is very courteous would love to stay again in this beautiful place for sure no double minds about it...